What we do
We are the world-leaders in Guest Intelligence solutions for the hospitality industry. Our cloud-based solutions enable clients to obtain a deeper understanding of reputation performance as well as operational/service strengths and weaknesses. We provide actionable insights to increase guest satisfaction, rankings on review sites/OTAs and ultimately revenue.

Why we are different
We have a deep understanding of the impact and implications of guest feedback and are experts in helping clients to create a guest-centric culture, to deliver better experiences and to exceed clients’ expectations.

Our clients benefit from:
Most comprehensive data coverage, reliability and the Global Review IndexTM (GRI).
Actionable insight to turn visitor feedback into measurable results.
Industry-leading education, training and support.
Open and flexible approach to partners and products.